Your data
How we handle your data and portal logins.
You trust us with license numbers, documents and, if you use managed filing, a renewal in your name. This page says what we keep, who can see it and when it goes away.
No portal passwords
We never ask for your board portal login, and the app has no field for one.
No card numbers
Stripe handles payments. We see the plan, the invoices and the last digits of the card.
Private documents
Uploads sit in private storage and open only through links that expire.
Your company only
Every request is checked against your organization and your role.
What we store
- Your account: your name, email address and time zone, and the company name you give us.
- What you track: the licenses you add (state, trade, license number, holder and dates), bonds, insurance certificates and certifications, CE hours, and any documents you upload.
- Managed filing requests: the details and documents you send with a request, the authorization you accepted, and your messages with our team.
- Billing: your plan, subscription status and invoices, as Stripe reports them.
What we never ask for
- Your username or password for a state board portal. There is no place in the app to enter one, so please do not put one in a request note or a message.
- Your full card number. Card details go straight to Stripe.
- A password for ClearLicensed itself. You sign in with a one-time code sent to your email.
If a board needs you to sign in yourself to finish a renewal, we tell you what to do and wait for you.
How managed filing uses your data
When you ask us to file a renewal, you accept an authorization for that one license. We record its wording, version and time. Our team then uses the details and documents in the request to fill in the renewal by hand on the state portal, or by the method the board allows, and saves the confirmation to the license.
You can withdraw the authorization at any time by sending a message in the request or writing to [email protected]. We stop as soon as we read it. Anything already submitted to a board stays submitted.
Where it is stored and who can see it
- Your data lives on our own servers, behind Cloudflare, and every page and API call runs over an encrypted connection (HTTPS).
- Each company sees only its own records. Inside a company, owners and admins decide who is a member or a read-only viewer.
- Our staff open your content only when it is needed for support, a managed filing, security or the law. The admin area has its own sign-in with a one-time code, and admin actions are recorded.
- We do not sell your data, and we do not use your license data or documents for advertising.
Exports and deleting
- You can export your license list at any time, and delete records and documents in the app.
- Deleting your account in the app settings removes your personal profile. To have everything erased, write to [email protected] and we do it, normally within 30 days.
- Backups are kept for about 14 days, so removed data can stay in a backup for that long. Request logs are kept for about 7 days.
Questions
Write to [email protected], or by mail to 5904 Jessamine St, Unit 08, Houston, TX 77081, United States. ClearLicensed is a product of Softvion Technologies LLC. The privacy policy and the terms of service have the full wording.
Free trial
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